Onboarding Surveys: First Impressions That Shape Retention
How new starters perceive your benefits in the first 90 days shapes whether they engage with them for years to come. An onboarding survey captures that window before it closes.
Employee Benefits Guides
Employee Survey Templates & Guides for UK Employers
eNPS, exit interviews, and onboarding surveys. How to measure whether your benefits and culture are working, and templates you can use today.
4 guides in this category
Employee surveys are the most direct way to find out whether your benefits package is working. If employees do not know what they have, or do not value what they have, you are spending money on benefits that are delivering no return.
These guides cover the main survey types used by UK employers to measure sentiment and gather feedback across the employee lifecycle: the eNPS for tracking overall loyalty, exit interviews for understanding why people leave, and onboarding surveys for capturing whether new starters understand and engage with their benefits from day one.
Each guide includes a practical template you can adapt for your own workforce. None of them requires expensive survey software.
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Employee Surveys
Employee Survey Templates for UK Employers: eNPS, Exit Interviews and Onboarding
Three survey templates designed for specific moments in the employee lifecycle. Measure loyalty, understand why people leave, and find out whether new starters know what benefits they have.
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Employee Surveys
Employee Surveys
Exit Interviews: Understanding Why People Leave
Every departing employee holds information you cannot get from anyone who stays. A structured exit interview turns individual departures into data that prevents future ones.
Employee Surveys
eNPS: Measuring Employee Loyalty with a Single Question
The Employee Net Promoter Score is the simplest way to track whether your people would recommend working for you. One question, scored consistently, tracked over time.
Related tools and resources
Frequently asked questions
- What is eNPS and how is it measured?
- The Employee Net Promoter Score (eNPS) is based on a single question: 'On a scale of 0 to 10, how likely are you to recommend this company as a place to work?' Scores of 9 to 10 are Promoters; 7 to 8 are Passives; 0 to 6 are Detractors. The eNPS is calculated as the percentage of Promoters minus the percentage of Detractors. Scores above 20 are considered good for UK employers; above 50 is excellent.
- When should you run an onboarding survey?
- The most useful onboarding survey window is the first 30 to 90 days of employment. This captures the period when new starters are comparing their experience against their expectations and are most likely to give honest feedback about what is working and what is not. A short check-in at day 30 and a more detailed survey at day 90 is a common pattern at UK SMEs.
- What should an exit interview ask about employee benefits?
- Exit interviews should ask: whether the benefits package met the employee's expectations, which benefits they used and found valuable, which benefits they never used or did not understand, and whether benefits played any role in their decision to leave. Aggregating this data across leavers over 12 months gives a clear signal about which benefits are landing and which are not.
